Ishida was looking for a UK cleaning partner that could meet its distinct requirements and it found one quickly in Fidelis. We clicked immediately and our expert team now provides daily cleaning across four of the client’s sites, along with washroom services and ad-hoc deep cleans.

Why Fidelis?

Among the client’s priorities during the tendering process were accurate pricing, a detailed proposal and reliability. The company’s Environment, Health & Safety Manager, David Cleaver, was also keen to find a cleaning partner that cared for its staff and was ethically driven – much like Ishida – so we fitted the bill perfectly. He said: “Fidelis has the same mentality as Ishida; that was incredibly important, as we wanted to pick a partner that echoed our own values. “More than just talk about what we could do for Ishida, we showed it by carrying out some deep cleaning tests before any contracts were signed. We received great feedback from our new client, who said the standard was higher than they’d had before: “It was clear from day one that Fidelis was the cleaning partner for us.”