A day in the life of Ami Patel …. Accounts Administrator

How long have you been with Fidelis?

I joined Fidelis in 2015 as a part of the Administration team before moving to our Finance department in early 2016.


Describe your role in one sentence

Within my role I am responsible for payroll administration, management accounting, and other aspects of finance, helping to ensure things run smoothly for the company, our employees and clients.


Why did you feel Fidelis was the right place for you?

I decided to join Fidelis as they share many of the same values as myself. Their company culture is all about supporting their employees, providing them with flexibility, a diverse workplace and opportunities for both personal and professional development.

They also have a genuine practice that helps us achieve the very best for not only our clients, but also for our teams, colleagues and ourselves.


How do Fidelis compare to previous roles / companies?

No matter where you sit within the company, we are all treated as equals and encouraged to openly share our ideas and opinions, which are always valued.

Fidelis is all about their customers and people, providing the best possible experience and service.


What does a typical day look like for you?

Due to my ranging responsibilities, no two days are the same. One day I could be working on payroll administration and the next working on management accounting, customer engagement or invoicing.


What is the most challenging element of your role?

Working in finance, there can be some challenges as some things are out of my control, such as accounts being paid on time etc.


 What is the most enjoyable part of your job?

The most enjoyable part of my job role is knowing that our employees are happy, helping to create a productive workplace where people enjoy coming to work, which in turn helps to ensure our clients always have the best experience and service with us.


Do you think that Fidelis and your current role has enhanced your personal development? If so, how?

I joined Fidelis in 2015 as a part of the administration team. After management recognised my accounting abilities, they helped me transition into the Finance Team, where I was able to put my skills to use supported with training, which supported both my professional and personal growth.


How would you describe Fidelis to a friend?

Fidelis IS a people centric company.

They are supportive with a great company culture that puts their people and clients at the very heart of everything they do.

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